Telecommunications/Answering Service

Patients/Consumers Benefits

• 24/7 business access
• Schedule/change/delete appointments
• Send appointment reminders – decrease percentage of no-shows driving efficiency and revenue
• Find business, specialist, or provider
• An information highway
• Confidential messaging
• Able to conduct surveys with high percentage completion

Physicians/Professionals Benefits

• Amass-build new consumer/patient relationships, propel growth/revenue
• Secure/retain-ensure business compliance, fortify brand, develop consumer/patient loyalty and satisfaction
• Maintain-engage consumer/patient relationships, promote consistency of product
• Transparency-24/7 accessibility, maintain operational efficiency
• Efficiency-focus staff on “service first” ideal, employ 3^rd party expertise as needed
• 24/7 communication hub of productivity